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Written and structured response questions

Written and structured response types let candidates produce an answer instead of selecting one. This article covers what each type captures and how these items are scored.

Open text

Open text is for free-form written answers, from a one-line definition or customer reply to a full case analysis or structured recommendation. Short prompts keep review quick, because evaluators read a few lines per response instead of scanning long passages for the relevant point.

For case-based prompts, pair open text with a sidebar layout so the brief stays visible while the candidate writes. Open text can auto-score against exact, contains, or regex rules when there is a narrow set of acceptable answers — terminology, exact values, completions — or go to rubric-based review when you are assessing reasoning and expression.

Numeric and table input

Numeric input captures a single number, which suits calculations, estimates, and quantitative reasoning where you care about the result rather than the working. The answer key takes a correct value with a tolerance, so rounding differences do not cost the candidate the item, and results are easy to compare across candidates at a glance.

Fill-in-a-table captures structured data in a grid. Use it when the answer is naturally tabular — a schedule, a budget breakdown, a categorized list — and you want candidates to fill in cells rather than describe the data in prose. Table items auto-score cell by cell against your answer key, so keyed tables need no manual review at all. Individual cells can also be marked as given: their text is shown to the candidate pre-filled and read-only, so you can hand out a partially completed table — an example row, known values — and ask only for the blanks. Row and column headers can be asked too — turn a header into a blank the candidate must fill, with your text as the answer key — and neighboring cells can be merged into larger regions for realistic table shapes.

Matching and ordering

Matching asks candidates to pair items across two columns — terms to definitions, problems to solutions, tools to use cases. By default the answer is complete when every row is matched, but you can set match limits: a minimum lets candidates stop earlier, and a maximum locks the remaining rows once reached, with the rule shown under the question. Ordering asks them to arrange steps into the correct sequence, which suits process knowledge: an escalation path, a troubleshooting flow, the stages of a procedure. Both types auto-score against their keys, so they combine recall-level difficulty with zero review effort.

How these items are scored

Auto-scoring is driven by an answer key: numeric items take a correct value with a tolerance, table items a per-cell key, matching and ordering their correct arrangements, and open text optional exact, contains, or regex rules. An item that has no key auto-scores as null — and null means "needs manual review", never zero. A blank auto-score does not penalize the candidate; it flags the response for a human.

Plan review capacity accordingly: open written responses without rules will typically be scored by evaluators, often against a rubric, and every recorded score is attributed to a named evaluator with a timestamp. If a task ends up with both a rubric score and an auto score, the rubric score wins.

At a glance

  • Open text captures free-form written answers, from one line to a full case analysis.
  • Numeric input captures a single number; fill-in-a-table captures structured, grid-shaped data.
  • Matching pairs items across two columns; ordering arranges steps into the correct sequence.
  • Numeric, table, matching, and ordering items auto-score against their keys; open text can auto-score with rules.
  • Items without an answer key auto-score as null, which means "needs manual review" — never zero.

Frequently asked questions

Does a null auto-score hurt the candidate's result?
No. Null is not zero. It marks the response as needing manual review, and the item contributes to scoring once an evaluator records a score.
How should I score long written responses consistently?
Attach a rubric and have evaluators score against it. When a response has both a rubric score and an auto score, the rubric score is the one that counts.

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Written and structured response questions | SkillCort