Work-Sample Engine
Test the work, not just the test-taking.
SkillCort's Work-Sample Engine lets candidates show how they handle realistic job tasks — ticket simulations, case studies, video responses, file uploads, and role-play — captured as structured, reviewable evidence.
Every task maps to a skill and a rubric, so responses become comparable evidence.
Realistic tasks for the work candidates will actually do
Explore the Skill & Task BankReproduce a real support queue.
Candidates respond to realistic customer tickets in a structured workspace, so you see tone, accuracy, prioritization, and resolution quality on the actual work.
- Inbound ticket scenarios
- Difficult-customer situations
- Prioritization across a queue
- Tone and accuracy captured per response
From task design to candidate evidence.
Assemble written tasks, simulations, recordings, and file uploads into one structured candidate flow — with a clear preflight, progress, and completion experience.
Every response is captured against the skill it measures, so it arrives in the Decision Board as comparable evidence rather than a raw score.
See the Decision BoardPick the tasks
Choose work-sample tasks per skill.
Attach rubrics
Pair each task with scoring criteria.
Set the candidate flow
Order tasks, timing, and preflight.
Collect responses
Capture answers, recordings, and files.
Route to review
Send evidence to evaluators and the board.
Everything to run realistic, reviewable tasks
Ticket Simulations
Reproduce a real support queue with realistic inbound scenarios.
Case Studies
Short written cases that reveal analysis, judgment, and clarity.
Video & Audio Responses
Capture spoken communication with the original recording kept as evidence.
File Upload Tasks
Let candidates submit real deliverables reviewed against a rubric.
Role-Play Scenarios
Run consistent objection-handling and conversation exercises.
Skill-Linked Capture
Tie every response to the skill it measures for comparable evidence.
More than a question bank.
Traditional Test
- Multiple-choice and trivia items
- Measures recall, not the work
- Scores disconnected from the role
- Hard to defend in review
SkillCort Work Sample Tasks
- Realistic, role-specific tasks
- Captures how candidates actually work
- Every response mapped to a skill
- Rubric-scored, reviewable evidence
- Flows directly into the Decision Board
Work samples give teams evidence that's easier to compare, easier to review, and easier to turn into a defensible decision.
“We needed a more defensible way to evaluate role fit. SkillCort helped us assess people on real work, not generic tests.”
Frequently asked questions
Ticket simulations, case studies, written tasks, video and audio responses, file-upload assignments, and role-play scenarios — each paired with a rubric and evaluator form.
No. Tasks run in the browser with a clear preflight, progress, and completion experience designed to keep the candidate flow accessible and low-friction.
Each task is linked to a rubric. Evaluators score responses against shared criteria, with multi-evaluator review and calibration examples to keep scoring consistent.
Yes. Original written, video, audio, and file responses remain visible as evidence, even when an AI summary is generated alongside them.
Captured evidence and rubric scores flow into the candidate's evidence record and the Decision Board for side-by-side comparison and human review.
Assess people on the work that matters.
Build realistic work-sample tasks that turn candidate performance into clear, comparable evidence for your team.